HELLO

I’m a USER EXPERIENCE Designer coming with over decade of experience in design management. I WEAVE A BALANCE OF PROBLEM SOLVING, DESIGN THINKING AND PROJECT MANAGEMENT FOR RESEARCH, STRATEGY, BRANDING AND DIGITAL PROJECTS.

I’m used to working in agile environments, collaborative teams and focus on completing great projects that have a big impact. Using research teams and techniques to answer both quick and more challenging questions, I’ve helped create thought-provoking insights and strategic frameworks that have helped craft solid design and brand briefs that have resulted in connecting businesses and their audiences better.

For complex projects needing a guiding light, my consistency, perseverance and sense of duty to all who surround me lead to clearing a path for shared success. As a UX strategy specialist, I add deep layers of social intelligence gathering that help reveal clarity and beauty which is often found in the simple everyday things all around us. That’s how I help join the dots, even when the dots keep moving.

 
Download my CV

Download my CV

 

process

I enjoy being in the trenches at client kick-off meetings, hashing out requirements or imagining hypotheses. I'm equally comfortable getting out of office and into communities with real people.

When I need to deep-dive into design work: switching off phone–switching on good tunes, brewing a good coffee, usually enables me to knock out sketching ideas rapidly or more thoughtful wireframes.

 
  Product Dev Agile New business Stakeholder Management

 

Product Dev Agile
New business
Stakeholder Management

  Interviewing Personas Scenarios   Brand Analysis

 

Interviewing Personas Scenarios   Brand Analysis

  Concept maps    Site maps       User Flows Information Architecture

 

Concept maps    Site maps       User Flows Information Architecture

Storyboarding, Sketching,  Wireframes, Lo-fi Mockups

Storyboarding, Sketching,  Wireframes, Lo-fi Mockups

  Prototyping Guerrilla Testing   Usability Testing A/B Testing    

 

Prototyping Guerrilla Testing   Usability Testing A/B Testing    

 
 

tools

Mashing together project management best practices, human centered design thinking and user experience theory, I combine just the right mix of tools, methods and approach to all of my projects whether large or small. I believe in just enough documentation to justify the means. 

Planning

  • Notebooks & lists
  • Asana & instaghantt
  • Omniplan

Making

  • Sketching & whiteboard
  • Omnigraffle
  • myBalsamiq
  • Sketch
  • Adobe
  • Rock, Paper, Scissors...

Testing

  • Invision
  • Marvelapp
  • Prototype on Paper (POP)
  • Proto.io
  • Usertesting.com
  • Ethnio
 
 

what I believe

Be good. It comes back to ya.

  • Scope requirements based on the needs of real people

  • Plan and conduct empathetic research

  • Prioritise and road map requirements with a teams input

  • Consult tactfully and diplomatically

  • Read the facts but trust intuition

  • Approach conflicts rationally, not emotionally, they do happen

  • Always communicate respectfully and effectively

  • Astute attention detail can help save tears in the future

A PAST LIFE

 

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